Two posts in one day. But I had to share this picture that was posted on Dana's myspace blog
Monday, January 21, 2008
Random Musings (or things to make you go hmmm)
After posting my last entry, I had an idea of something to write. Sadly I wasn't anywhere near my computer, so I completely forgot what it was. That happens somedays (ok, most days :) )
I was recently commenting to J about my ability to hold crochet hooks. The hooks that I regularly use for afghans are 5-5.55 mm and the one I use for thread is 1.8 mm. Those are pretty small. It somewhat amazes me that I have no problems holding my crochet hooks, yet I now have to use "fat" pens to write with. The conclusion: it's how I hold my crochet hooks. Which is a relief, I'm not ready to put them down yet, there's still too much for me to do :)
The Giants beat the Packers!!!! This is fabulous for me since I'm a Vikings fan. Now, they just need to beat the Pats at the Superbowl. That or something needs to happen to make Randy Moss ineligible to a) play and b) not receive a ring if his team does. I say this because of the comments he made when traded to Oakland, about how he is now playing for a team that can win the Superbowl.
That's it for random musings, but let me leave you with two new pictures.
I made this afghan to auction off on April 5th.
This afghan was made using leftover purple from the auction 'ghan, and the blue and black from J's. This is the one we've been calling The Bruise.
I was recently commenting to J about my ability to hold crochet hooks. The hooks that I regularly use for afghans are 5-5.55 mm and the one I use for thread is 1.8 mm. Those are pretty small. It somewhat amazes me that I have no problems holding my crochet hooks, yet I now have to use "fat" pens to write with. The conclusion: it's how I hold my crochet hooks. Which is a relief, I'm not ready to put them down yet, there's still too much for me to do :)
The Giants beat the Packers!!!! This is fabulous for me since I'm a Vikings fan. Now, they just need to beat the Pats at the Superbowl. That or something needs to happen to make Randy Moss ineligible to a) play and b) not receive a ring if his team does. I say this because of the comments he made when traded to Oakland, about how he is now playing for a team that can win the Superbowl.
That's it for random musings, but let me leave you with two new pictures.
I made this afghan to auction off on April 5th.
This afghan was made using leftover purple from the auction 'ghan, and the blue and black from J's. This is the one we've been calling The Bruise.
Thursday, January 17, 2008
Quick Update
Courtenay sent me a message complaining I haven't posted anything lately. So, let me give you a quick update on what's been going on in my life lately.
Working two jobs
Working two jobs still
Oh yeah, still working two jobs
Buying more yarn to support my addiction
Sarasota for a bike thing
Plant City's Bike Fest
Gibtown's yearly bike thing
Soliciting for and getting items for auction
Finishing the bruise afghan
Starting, taking apart and re-starting a doily
Starting an afghan
Starting another afghan
Sleeping!
I'm sure I've missed a few things here and there. But that's the main highlight of what's been happening lately :-) I do have to share a huge donation that has been offered for the auction.
I have been offered a set of 4 tickets to an upcoming Tampa Bay Bucs 2008 home game! The person who offered these is a season ticket holder and once the schedule is out, I get to choose which game to put in the auction. I'm really excited about these and I hope that they raise a lot of money for the National MS Society! Oh, and I would greatly appreciate if those reading this could do me a favor. Could you please share the silent auction preview site with those you know living in Florida? It's www.freewebs.com/ridetoerasems/ I thank you!
Working two jobs
Working two jobs still
Oh yeah, still working two jobs
Buying more yarn to support my addiction
Sarasota for a bike thing
Plant City's Bike Fest
Gibtown's yearly bike thing
Soliciting for and getting items for auction
Finishing the bruise afghan
Starting, taking apart and re-starting a doily
Starting an afghan
Starting another afghan
Sleeping!
I'm sure I've missed a few things here and there. But that's the main highlight of what's been happening lately :-) I do have to share a huge donation that has been offered for the auction.
I have been offered a set of 4 tickets to an upcoming Tampa Bay Bucs 2008 home game! The person who offered these is a season ticket holder and once the schedule is out, I get to choose which game to put in the auction. I'm really excited about these and I hope that they raise a lot of money for the National MS Society! Oh, and I would greatly appreciate if those reading this could do me a favor. Could you please share the silent auction preview site with those you know living in Florida? It's www.freewebs.com/ridetoerasems/ I thank you!
Friday, January 4, 2008
Rules for Being a Customer
As most people know, I work a part time job in a call sales call center. I don't do outbound calls, I receive them and place the order the customer wants. In past years the standard has been "the customer is always right", something that most people know isn't completely true. So, to help people be better customers and better, more considerate people, here's some rules to consider. And please feel free to add any of your own.
1) When you want to order something, know EXACTLY what you want to order. Calling and saying "I want the kit that was on this afternoon that had the three bottles" but you don't know what time it was on, what the name of the product or brand is doesn't help you get the item you want. I'm sorry, my crystal ball is broken and "outlook does not look good" on repairs.
2) The telephone number to call is NOT going to change in the next 5 minutes. Your item will. Get the item information written down first, then get the number and call.
3) There are 50 states that we sell items to. Each state has their own sales tax laws. Not only do tax laws very from state to state, but sometimes counties and/or cities decide they need to get into the mix. Telling me what state you live does not mean I can tell you what your tax is going to be. Especially when states vary what can and cannot be taxed in regards to the items AND shipping costs. All the tax information is loaded into the order system and will calculations will be finalized at the summary screen.
4) Do not ask me what your total cost is/will be when you have just given me the item number or are just creating a customer account. That information has not yet been calculated. And when you are told "I will be happy to tell you that information just as soon as I have it", that means you will be told as soon as everything is calculated. I'm sorry, I did not create the ordering program. If I had, I would have tried to figure out a way to have a running total of all taxable items. Since I didn't and I don't, please do not continously ask me what the total is.
5) Don't forget about sales tax. Just because an item has free shipping, does not mean it will still be the same price that you see on the screen.
6) PAY ATTENTION TO ME! Hmm, maybe this should be number one. I know that the food in the restuarant commercial looks very tasty, or your attention is caught by the trailer for a new movie. I promise, if you pay attention to me and what I'm asking you, you can get back to your commercials or whatever else that much sooner. And turn down your tv. I understand you may need the volume up higher to hear your show, but that also means I have to talk louder so you can hear me. So please, turn it down for 2 minutes. And remember, you called me. You want to buy an item from me. Which leads to 7.
7) You called me. I am not the one wasting your time. I am trying to do what I am supposed to do in the process of ordering something for you. If you don't have time to be calling and answering the questions I am required to ask, then write down the item number and/or name and call back! Don't continually interrupt, give me more than I need and complain about how you're in a hurry.
8) Shut up! I don't need to know anything other than what I'm asking you. That means if you're ordering health items, I don't need to know why you think this item will help you and the problems you've been having. Especially when you keep telling me you're in a hurry. So if you answer the questions I'm asking you, you'll get to go back to whatever or take off for wherever that much sooner.
9) Let me ask my questions and proceed as I need to. I promise, I will tell you how much the total is, when you'll get it and what your payment amounts will be. That's all at the summary. If I ask you something and you don't answer, I still have to ask again and again until you answer what I asked.
10) Read Emily Post or Ms. Manners. And start remembering the lessons your parents taught on regarding interrupting. Not only is it rude, but it may mean I miss the answer to the question. That happens because as I'm asking, you decide to answer. And because I'm still talking and you start, I don't hear what you're telling me. That could be a bad thing, especially if I'm obtaining pertinent information. Plus, it's just rude.
There, I think that's all for now. I'm pretty sure I have a few others floating around, but they've decided to hide behind other neurons for now. So, please feel free to share any other rules or vents you may have. And have a good night everyone.
1) When you want to order something, know EXACTLY what you want to order. Calling and saying "I want the kit that was on this afternoon that had the three bottles" but you don't know what time it was on, what the name of the product or brand is doesn't help you get the item you want. I'm sorry, my crystal ball is broken and "outlook does not look good" on repairs.
2) The telephone number to call is NOT going to change in the next 5 minutes. Your item will. Get the item information written down first, then get the number and call.
3) There are 50 states that we sell items to. Each state has their own sales tax laws. Not only do tax laws very from state to state, but sometimes counties and/or cities decide they need to get into the mix. Telling me what state you live does not mean I can tell you what your tax is going to be. Especially when states vary what can and cannot be taxed in regards to the items AND shipping costs. All the tax information is loaded into the order system and will calculations will be finalized at the summary screen.
4) Do not ask me what your total cost is/will be when you have just given me the item number or are just creating a customer account. That information has not yet been calculated. And when you are told "I will be happy to tell you that information just as soon as I have it", that means you will be told as soon as everything is calculated. I'm sorry, I did not create the ordering program. If I had, I would have tried to figure out a way to have a running total of all taxable items. Since I didn't and I don't, please do not continously ask me what the total is.
5) Don't forget about sales tax. Just because an item has free shipping, does not mean it will still be the same price that you see on the screen.
6) PAY ATTENTION TO ME! Hmm, maybe this should be number one. I know that the food in the restuarant commercial looks very tasty, or your attention is caught by the trailer for a new movie. I promise, if you pay attention to me and what I'm asking you, you can get back to your commercials or whatever else that much sooner. And turn down your tv. I understand you may need the volume up higher to hear your show, but that also means I have to talk louder so you can hear me. So please, turn it down for 2 minutes. And remember, you called me. You want to buy an item from me. Which leads to 7.
7) You called me. I am not the one wasting your time. I am trying to do what I am supposed to do in the process of ordering something for you. If you don't have time to be calling and answering the questions I am required to ask, then write down the item number and/or name and call back! Don't continually interrupt, give me more than I need and complain about how you're in a hurry.
8) Shut up! I don't need to know anything other than what I'm asking you. That means if you're ordering health items, I don't need to know why you think this item will help you and the problems you've been having. Especially when you keep telling me you're in a hurry. So if you answer the questions I'm asking you, you'll get to go back to whatever or take off for wherever that much sooner.
9) Let me ask my questions and proceed as I need to. I promise, I will tell you how much the total is, when you'll get it and what your payment amounts will be. That's all at the summary. If I ask you something and you don't answer, I still have to ask again and again until you answer what I asked.
10) Read Emily Post or Ms. Manners. And start remembering the lessons your parents taught on regarding interrupting. Not only is it rude, but it may mean I miss the answer to the question. That happens because as I'm asking, you decide to answer. And because I'm still talking and you start, I don't hear what you're telling me. That could be a bad thing, especially if I'm obtaining pertinent information. Plus, it's just rude.
There, I think that's all for now. I'm pretty sure I have a few others floating around, but they've decided to hide behind other neurons for now. So, please feel free to share any other rules or vents you may have. And have a good night everyone.
Wednesday, January 2, 2008
Correction Needed
I need to make a correction to a recent post. I was talking about Christmas and the wonderful food mom makes. Dad is now a little upset because I praised Mom's cooking and didn't mention him at all. See, growing up Dad was always gone from the house for work before we ever got up, and therefore was home before mom. Mom always called when she left work, Dad would start or ramp up the cooking and shortly after Mom walked in the door, we were eating. Dad is also a good cook. Mom, however, through the years has been the primary creator of our holiday dinners with Dad mostly doing the meat.
As the years passed, the holiday dinner preperation has become a team effort between my parents. So, to correct my previous post, it was Mom and Dad's fabulous foods that we had. Love you Daddy! :)
As the years passed, the holiday dinner preperation has become a team effort between my parents. So, to correct my previous post, it was Mom and Dad's fabulous foods that we had. Love you Daddy! :)
Subscribe to:
Posts (Atom)
